Frequently Asked Questions
How much time should I plan each week?
Plan 3–5 hours weekly for on-demand courses and 5–8 hours for live cohorts. This includes lessons, exercises, and optional peer critique.
What’s the difference between Live, On-Demand, and Hybrid?
Live courses include scheduled Zoom sessions with editors and peers. On-Demand courses are self-paced with asynchronous feedback options. Hybrid blends both: live kickoffs plus on-demand modules.
Do you offer refunds?
Yes. On-demand: 7-day refund if less than 20% consumed. Live: full refund up to 48 hours before the first session unless otherwise noted. See the Terms for details.
Will I get personal feedback?
Most courses include rubric-based feedback on key exercises. Premium tiers include line edits on selected pages.
Is there a certificate of completion?
Yes, a digital certificate is available upon completion of core assignments. It reflects learning outcomes, not accreditation.
Can beginners join advanced courses?
We recommend matching the listed level. Advanced courses assume fluency with structure, voice, and revision workflows.
Do you help with publishing?
We offer Query & Pitch Lab and a submission packet tutorial. We do not guarantee agent representation or publication.
What tools do I need?
A computer with reliable internet and a modern browser. For live sessions, Zoom; for writing, any editor you prefer. We do not require proprietary software.